Conditions and payment terms

• No minimum night stay. However a minimum 2 night stay applies over long weekends and special events.
• A 50% deposit is required to confirm a booking, with the balance due on arrival.
• We accept Mastercard & VISA with no surcharge.

Arrival and departure times

The Vintage is available from 3.00pm on your day of arrival, unless other arrangements are made. Check out is 11am on your day of departure. Special arrangements can be made for wedding days.

Suites are serviced at 11am each day if you are staying longer than one night.

Cancellation and damage policy

As a small boutique accommodation business, cancellations often result in an empty suite.

Cancellations notified more than 30 days prior to arrival will be entitled to a full refund. Cancellations notified 30 days or less and more than 14 days prior to arrival, will forfeit the full deposit. Cancellations 14 days or less, prior to arrival, will forfeit all monies paid.

The Vintage is a non-smoking area. Guests are welcome to smoke outdoors. If we determine evidence of smoking in a suite, we reserve the right to apply a minimum cleaning fee of $200, which will be charged to the guest’s account.

We recognise that accidents can occur, but any willful or reckless loss or damages will be debited to the guest’s account.